Delete Your Macrosly Account

Delete in the app

1. Open Macrosly and sign in
2. Go to the Profile tab
3. Scroll to the bottom and tap "Delete Account"
4. Confirm twice

Your account and data are deleted immediately. If something can't be deleted (for example, your photos), the app tells you and keeps your account, so you can try again or email us.

Request deletion by email

If you can't use the app (for example, you no longer have it installed), email support@macrosly.com with the subject "Delete my Macrosly account" and the email address you signed up with.

1. We send a confirmation message to your account's email address.
2. Reply to confirm. This makes sure only the account owner can delete the account.
3. We delete your account and data and email you when it's done.

We will never ask for your password or payment details.

Subscriptions are not cancelled automatically

Deleting your account does not cancel a Macrosly Premium subscription. Cancel it in Google Play (Payments & subscriptions) or on iPhone (Settings > your Apple ID > Subscriptions).

What is deleted

• Your account and sign-in details, and your profile and goals
• Logged meals and meal photos
• Workouts, exercises and sets, and workout streaks
• Weight entries, progress photos and progress data
• Achievements, stats and Snap Meal usage history

What is kept

• Purchase records: records of subscription purchases held by Google Play or the App Store and by RevenueCat, our subscription processor, are kept as transaction records for billing, tax and legal purposes.
• Backups: deleted data may remain in our hosting provider's database backups until those backups expire on the provider's backup schedule.
• Your deletion request email, as a record that we received and completed it.

Deleting some data only

You can delete individual logged meals in the app at any time. Other data is deleted when you delete your account.